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Content creation is at the heart of marketing, feeding digital marketing strategies and driving brand awareness. When you break it down, without content, marketing is reduced to empty strategies that don’t go anywhere. Creating engaging content takes skill and experience, it also demands a strong understanding of target audiences and markets. Luckily for Dulux/AkzoNobel, Sunny Naresh is the right man for the job. 

From the newsdesks of TODAY newspaper to the well-known stage of the brand that is AkzoNobel, Sunny has come a long way and built himself a strong, enviable career. With a background of sports journalism, social media, and content creation, he has the experience and the passion that all digital marketers need to truly make a difference. Join us for this issue of the Marketing Expert Series as Sunny takes us through his career and the experiences that brought him to where he is today. 


Hi, Sunny, welcome to the Marketing Expert Series! Let’s start with some of the basics, can you tell us a bit about yourself? How did you get to where you are now? 

I started my career in the newsroom of the TODAY newspaper and was assigned to the digital desk where I was part of the team that handled the website and social media platforms of the newspaper.  

After spending four years there I felt it was time to move up the ranks and moved to Lagardere Sports, where I could combine my love for content creation with my love for sports and help our clients expand their digital footprint across Asia. 

The move to AkzoNobel was a lateral one as I wanted to break out of the sports industry and gain some experience in the consumer goods sector so people could see me as a digital marketer instead of a sports marketer. I’m still doing what I love when it comes to content creation and the added challenge of being in an unfamiliar and competitive industry really drives me to improve myself and my contributions to the team. 

How did you end up in this line of work? Was there something that drew you to it?

I’ve always enjoyed creating content and I’ve enjoyed writing from a very young age. My stories were published frequently in school publications and in university I worked as a freelance writer for sports websites, helped people tidy up their resumes and even wrote wedding speeches to help pay my way through school. 

That love for writing helped me land a job in the newsroom and I worked with a great team who helped expand my skill set by teaching me how to shoot and edit video and photos, and how to share all sorts of content on websites and social media. 

Those skills helped me evolve from a reporter to a content producer and eventually into a marketer. As I gain more experience I do less writing and editing and more presentation decks and media plans instead but that working knowledge has allowed me to be more understanding to partner agencies and also come up with more realistic production timelines for projects. 

Right now you are the Digital Marketing Manager for Dulux/AkzoNobel. Can you tell us a little about your role and what it entails? What’s it like working for such a well-known brand as Digital Marketing Manager?

The focus of my role at AkzoNobel is customer engagement and my scope of work includes managing the social media platforms, overseeing the development of digital content and working with the media planning agency to ensure our campaigns are running smoothly and hitting all the KPIs. 

It is a sole contributor role so I work with several agencies to carry out the operational tasks while I work on a more strategic level to chart the next phase of the company’s digital content offering and find out new partners and technologies which we can leverage on. 

Working for a well-known brand has its perks and challenges. On the bright side you do have generous budgets to work with and this allows you to go that extra mile to ensure the content produced will work with the target audience. Testing digital content and data analytics are just some of the additional steps we’ve taken to quality-check our work. Bigger companies do tend to be more risk-averse when trying new content ideas but the testing and reports play a big part in the decision and approval process.  

On your LinkedIn profile, you mention some of your job aspects in this position. For example, you talk about introducing YouTube optimisation, influencer marketing, centralised social media and brand-led digital media campaigns across eight markets in South East Asia. Is there a campaign or singular moment you are most proud of?

Definitely the roll-out of influencer marketing in AkzoNobel. We introduced this when the Covid-19 lockdowns were first announced around March or April last year and we wanted to maintain a brand presence online despite all our campaigns being put on hold and budgets slashed. 

Thankfully it worked out brilliantly for us. We had a minimal budget to work with so we targeted micro-influencers in the home decor space and we were able to reach more people and generate more conversations than competitors despite having fewer pieces of content. The success of this trial led to other markets asking to be included in the programme, which has expanded to five markets now. 

What are the biggest challenges you face when marketing to such diverse markets throughout the region?

When it comes to social media everyone has their own opinion on what works best and it can get difficult to convince them that how they use social media personally might not be the same way the rest of the world consumes media. Using data has been one of the most effective ways to get around this problem as it helps us take a more objective and results-driven view towards our social media and content strategy. 

Another challenge is maintaining the balance between centralised, regional content and local content on social media. Having a standard content plan shared across several markets is efficient in maintaining brand integrity but there’s no doubt that content that’s created based on local trends is among the best performing content on social media. 

We try to maintain an 80-20 ratio between the number of content pieces between regional and local content but the budget split for boosting that content is split 80-20 in favour of local content. 

Before Dulux/AkzoNobel, you were the Digital Manager Lagadère Sports, and before that at MediaCorp as a digital producer/reporter. You’ve got a very prestigious CV! Was it difficult to shift gears from one industry to the other?

Not at all! The industries were very different but the skill set needed to succeed in all these roles were the same. 

At MediaCorp, being in the digital team exposes you to various industries and you do need to understand the news that’s coming in from the local, business, global, entertainment and sports desks to be able to decide which one gets more prominence online. I also wrote articles on sports and technology for print and that helped me build a little niche for myself to stand out. 

The transition to Lagardere was easy for me as I am a huge sports fan so I already understood what the client wanted from Day 1 and could get down to executing the social media strategies that I believed would work best for them. 

The job scope at Lagardere Sports and AkzoNobel is very similar and there was an orientation programme to help new staff understand the various products the company sold. 

The biggest change was understanding how different an agency operated compared to a multinational company. There were a lot more processes in place at AkzoNobel and several approvals are needed to move forward in projects but that helps ensure everything is within brand guidelines and all bases are covered. 

You have many years of experience marketing to the diverse citizens of South East Asia. Have you noticed any significant changes in how we market products over the last decade? 

Definitely, people are increasingly making their purchase decision based on emotion so it’s becoming more important for brands to strike up a conversation with the target audience and building the brand reputation instead of just pushing the benefits of your product. 

The digital world has also changed the way we market products by providing us so many platforms and formats to use. From memes to carousels to collaborative ads to search engine marketing, there’s a format to suit every specific need a brand would need. The challenge for marketers is to pick what works best for them instead of indulging in the whole buffet laid out for them. 

Now, I’d be remiss if I didn’t touch on the elephant in the room, the global pandemic. Clearly, COVID-19 has impacted a lot of companies and industries all around the world in the same way. Have your own marketing strategies for Dulux had to change because of it?

When COVID-19 first struck it led to several of our dealers closing their outlets and like most companies AkzoNobel took a cautious approach and stopped all ongoing marketing campaigns. 

But the pandemic resulted in digital marketing becoming the central pillar for further marketing efforts. We started using influencers, we optimised our YouTube channels with the help of 2Stallions and we even developed other services like Dulux Painter Marketplace (which is like an Uber for painters) and AI-powered Preview Service which generates colour proposals for your home in less than 24 hours. 

What about for you, personally, when this pandemic is over, what’s next for you?

The first thing I would like to do is take a holiday and travel out of Singapore. My wife and I have drafted our itinerary for a trip to London which includes a flight up to Liverpool to watch my favourite football team play. The only thing that’s missing on that plan is the date when we can actually travel. 

On the bright side the additional time at home brought on by Covid-19 has allowed me to finally go ahead with some personal passion projects such as a children’s book series which I hope gets picked up by a publisher. 

Any advice you’d give to young and aspiring marketers in the region? 

It’s never too early to start. If you’re still in school, try exploring freelance opportunities or internships to understand the industry and how to manage the relationships between agencies and companies. 

The second piece of advice is to be brave. New ideas are shot down every day and the most common reason I’ve heard is “we have always done things this way”. Take that as a challenge instead of being discouraged and use that as motivation to build your case to convince your colleagues that your idea will succeed.  

Thank you, Sunny! It’s been a pleasure to ‘speak’ with you and learn more about your experiences and insights. How can people connect with you if they’d like to know more about you?

The pleasure is all mine. Look me up on Instagram (@sunnynaresh) or LinkedIn if you’d like to connect or find out more about myself or other personal projects I’m working on. 


The Marketing Expert Series features marketing and communications experts from across every industry. Every month, 2Stallions will showcase the stories and expertise of marketing experts from around the world, join us as we explore how marketers navigate the challenges of the regions and industries they work in. If you’d like to be featured in a next issue of the Marketing Expert Series. Please reach out to us via email.

If you are interested in building your own company’s digital advertising, get in touch with us today, and find out how you can optimize your digital marketing strategies.

Welcome back to another edition of #2Steamstories! We’re glad that you’ve been enjoying this series of short interview articles where we get to know more about the 2S family members. 

From internships, UI/UX design to content marketing, #2Steamstories aims to help everyone understand more about life at an agency. We also hope to provide insights into the each specialisation and encourage aspiring marketers to join this dynamic and exciting industry.

In this edition, we have with us John Tan, who’d be sharing with us his journey as a content and social media marketer. In 6 questions, let’s uncover what it’s like to work with social media and learn what it takes to connect and engage customers in this digital age. 

Connect with John!

Hi John! Tell us a little bit about yourself.

Hello everyone! I’m John, also known as the unofficial bro in our team. It all started with a casual remark from one of our clients and this title has been conferred to me since then. 

I’ve spent most of my life living overseas in China, Hong Kong and the US. I completed my degree in Sports Management from Drexel University in the US back in 2015. Many think that it’s a coaching-related degree, but it’s really a business degree with an emphasis in the sports industry.

Since moving back to Singapore, I’ve worked with several global brands such as Oakley and Lenovo on social media management, content creation/strategy, and paid media planning.
It’s been 5 years since I started working in and around social media, covering all aspects of social media from content creation, channel management, and paid media. 

I am passionate about social media because it’s at the forefront of how consumers’ are exposed to content. What particularly interests me is how brands (particularly in industries of my interests – sports, gaming) portray themselves on social media to meet their needs.

What made you decide on a content marketing/social media marketing career? 

Initially, I always wanted a career in sports (or sports-related field), with a particular interest in marketing. My first gig in social media marketing was for an events company, branding a zombie themed marathon online. I then moved on to the agency side, crafting my trade in content creation from copywriting to even doing some design work. Be it on the brand or agency side, what interests me the most about the role is fusing the creative/strategic processes and seeing it come to life in a campaign visual/content. 

What attracted you to 2Stallions? 

In my opinion, 2Stallions’ greatest strength as an agency is our technical prowess across digital platforms. When I was looking for a new role, this was one skillset I felt needed improving. Through proper mentoring and opportunities, I’ve been able to develop my technical skills tenfold to a point where I am confident to impart my knowledge to others as well.

What excites you the most about the industry?

The industry, especially social media, is ever changing. Although the basics will more or less stay the same, it’s important to keep up with trends/technical updates and see what other brands and other agencies are doing. Even when I’m casually browsing social media in my free time, it’s something I keep my eyes out for. People are on social media in their free time anyway, so this is the best time to learn what can work and what doesn’t. If these ads work on me, who knows who else they could work on.

Learn more about social media marketing on our blog

What did you learn about yourself and the industry over the years?

Aside from constantly learning about new technical updates and trends of social media, I’ve come to learn that the real joy comes from the collaboration with my teams and our clients. Oftentimes, the reason why clients look for an agency is because they need assistance in navigating the digital landscape. Being able to guide them and teach them how social media weaves into their grand plans can be very rewarding.  

What do you think is the most challenging/fulfilling part of your job?

I’d say the most challenging part is also the most fulfilling part of my job. To sum it up, it’s about keeping clients happy. What it means to be happy is not limited to the results we produce for their campaigns, but it also means that our clients are happy with working with us day to day. Over the course of my career (so far), I’ve been fortunate to build solid connections with many great people from various brands and backgrounds. These connections have been a result of developing good relationships both work wise and casually. 

Wrapping Up 

Get to know our #2Stallionsfamily with the #2Steamstories tag.  Discover the works done by our diverse team of digital marketing professionals. Browse and download our case studies now! 

If you’re looking for a content marketing or social media marketing expert, don’t hesitate to contact us

Did you know?

Content marketing costs 62% less than traditional marketing and generates about 3 times as many leads.

As an inbound marketing tactic, content marketing is a budget-friendly method which will bring immense benefits for your business both in the short term and long run. It’s a strategy which is particularly effective for educating and nurturing existing as well as potential customers, targeting ToFu, MoFu and BoFu stages of customers. This is why content marketing is one of the core digital marketing strategies for bringing in traffic and encouraging conversions for any brand.

But what exactly is content marketing? And what does a content marketer do in order to reap these benefits?

Read on to find more about the job of Social Media and Content Executive Emily Ng, and discover what goes on behind the scene in an agency’s day of work.

Meet Emily- Social Media and Content Executive at 2Stallions!

Fresh out of university in 2019, Emily joined 2Stallions for her first full-time job as a Social Media and Content Executive. Since then, she has been with our agency for 1.5 years, specialising in copywriting and content creation for clients.

She discovered her passion for copywriting when she started an internship as a copywriter at a local start-up and has never looked back since. Over the years, she has written a variety of social media posts for different categories, from homeware, a fitness gym for little kids to insurance and healthcare.

A complete homebody, you will find her at home during the weekends picking up new skills such as video editing or baking. Currently, she is working on mastering a new language!

What goes on in the day to day job as a Social Media and Content Executive?

Well, as my job title suggests, I create content on a daily basis! The content I create ranges from blog articles, newsletters, copywriting (social media posts and ads), scripts for animated videos to infographics.

Emily worked with the creative team on this fabulous video for our client – Attonics Systems

However, other than creating the content, there’s actually a lot of preparation work to be done. This includes content research, planning, conceptualising content and social media calendar (up to months in advance), and keyword research. It’s also essential that I keep myself updated about the industry’s latest trends by reading up various marketing magazines and data reports such as Think with Google.

These are the foundational work needed to be done, to ensure I’m aware of the current trends to produce content that is engaging, interesting and relevant for our clients’ targeted audience.

As a content creator, I also get to work with other teams in the agency. Two teams that I work closely with include the SEO and Creative team. The SEO team ensures that my content has higher visibility in Google’s search engine. I also work with the Creative team to discuss and align the art direction for a particular project.

Another important aspect of my work includes conducting weekly brainstorming or meetings to refresh the existing content plan. All of these are essential to help our content remain timely and updated.

These weekly meetings also help us to review and incorporate clients’ feedback into our work. Our agency believes in putting the needs of our clients first. Therefore, I always ensure transparent communication and regular updates with the clients about our work.

Why do you think content marketing is important and relevant for businesses these days?

In my opinion, content marketing is extremely relevant these days.

Think about all the times we want to make a purchase or find a restaurant “near me” whenever I’m on the go. What is the first step we’ll do before making a decision?

We’ll almost subconsciously whip out our devices to do a quick search on the product or place that we are interested in. We’ll look up reviews, listicles and take a deeper dive into a particular company’s website. As a habitual instinct, conducting research is the first step we make before any purchase decision these days.

We’re so reliant on search engines that brands need to produce content around what people are searching for, such that you can increase awareness and generate leads for your product or service.

Was it difficult for you to work in a field that was outside of your degree specialization? Any advice for fresh graduates who’re open to exploring different career paths just like you did?

After my short stint in a copywriting internship, I knew marketing was a field I was passionate about. However, finding a full-time job in the marketing industry was a little challenging as my degree was not in communications or marketing.

Fortunately, I took on several internships and part-time jobs during my university days in copywriting. This proved to be beneficial as the internships helped me gained the experience that most marketing employers are looking for.

For those who are open to exploring different career paths, I definitely recommend going for internships to obtain the experience first. Make sure you do your research and find a company in the industry you’re interested in. Before choosing a company, it’s important to understand the company’s culture and work environment. The ideal internship should provide you with ample learning opportunities and good mentoring. Otherwise, it would be a wasted internship as you’ll obtain little value that could benefit your career pathway.

Other than internships, do also consider self-learning and upskilling. There are also many learning tools out there such as Google Skillshop or Udemy that can help you gain relevant and important skills. At the same time, you will also learn and understand the industry better.

You must equip yourself with the knowledge and skills as this will give you an edge during your interview process. Most importantly, don’t feel disheartened when you get rejected by a company. Take it as a learning process and never give up! (I also faced several rejections myself!)

As a writer and content creator, were there times when you experience content fatigue or faced writer’ block? What do you do to help yourself get out of the rut?

Definitely. During such times, I would remind myself to take a short break, walk around a little and try to stop thinking about that particular project. Alternatively, I would also browse through social media to take my mind off the project. Doing so helps me to refresh my mind which is great when you’re feeling overwhelmed or uninspired.

During the Circuit breaker period (working from home), I’ve also come to learn that taking timely breaks is extremely important. If you overwork by forcing yourself to produce content for… let’s say 5 hours straight, you are not going to produce quality work that you or your clients want. In fact, if you take small breaks in between the day to recharge yourself, you can produce better work as your mind is in an optimal state to think creatively and write effectively.

Is it true that an agency life is work without play?

Sometimes when you are handling multiple projects, it can get pretty time-consuming. However, agency life is really not work without play. At 2Stallions, we encourage everyone to work hard and play hard! We have a relatively young team, so it can be pretty fun in the office at times!

Our agency also emphasises on the well-being of its employees. That is why we have regular video calls to catch up with one another, to ensure everyone is coping well with the current situation. I’m grateful for my supportive colleagues who’re always ready to help whenever I’m feeling overwhelmed at work. When things get tough, I know that I will always have my team to fall back on.

Wrapping Up

Contrary to common belief, the job of a Content Creator goes beyond writing articles. Content marketing has moved past blogs and now encompasses so much more. With this article, we hope that you have a better understanding of what it’s like to work as a content creator . Feel free to connect with Emily if you’re curious to learn more the work we do!

Drop by our blog if you’d like to learn more about content marketing and content strategy. Don’t forget to subscribe to our newsletter to stay updated about all things digital.

In the first part of our content marketing series, we discussed the what and how of content marketing. In this article, we’ll bring you through 5 easy steps to build a personalised content marketing strategy that works for your brand.  

By now, you already know that content marketing is essential to take your business to new heights. 

This method of attracting and nurturing leads has been proven to be one of the most cost-effective and efficient ways of establishing brand awareness, build trust with your target audience and even acquiring new customers.

When planned and executed strategically, content marketing can boost web traffic to your business site, increase social following and establish yourself as an industry leader.

An effective content marketing plan is strategic in both its production and delivery. Without a well-developed execution plan, your content would lose all its meaning. 

The difference between content marketing and having a content strategy

Content marketingContent marketing strategy
Content marketing is all about using relevant and valuable content to attract and retain visitors, eventually turning them into paying customers.Content marketing strategy is an overview plan you have for every piece of content related to your business. In other words,  it is the blueprint that maps out the production and delivery of content for your brand.

If you’re unsure of how you can start your content marketing strategy, look no further. In this guide, we will walk you through 5 simple steps that will help you develop a content marketing strategy that’ll drive results and grow your business.

5 Essential Steps to Help you Develop an Effective Content Marketing Strategy:

Step 1. Set Your Goals Strategically

Step 2. Understand Your Audience

Step 3. Streamline Content Process

Step 4. Distribute Content Effectively

Step 5. Optimize Content for SEO

1.     Set Your Goals Strategically

“Setting goals is the first step in turning the invisible to the visible.” This inspirational quote from Tony Robbins, an American author and public speaker is what you need to remember when you kick-start your content plan.

To know what content pieces work for your brand, you need to first map out an overview of your strategy (setting clear and defined objectives), establish ROI targets and outline a clear direction for your business’ growth.

Here are some goals to help you get started:

  • Increase website traffic
  • Attract new prospects
  • Convert leads to customers
  • Gain influence and authority
  • Increase visibility in search engines

These are measurable and quantifiable goals which will help you measure the effectiveness of your content strategy in the long run.

Using tools such as Google Analytics will help you measure key metrics such as web traffic and top viewed pages. With these data, you’ll know what content works and what doesn’t. This will help you make informed revisions to improve your strategy progressively.

2.   Understand Your Audience

After setting your goals, the next crucial step would be to identify and understand your target audience.

This is important because a customer’s purchase decision is highly dependent on whether they find your content valuable and helpful. Therefore, content marketers have to keep in mind their target audience in order to create content that sells. Otherwise, you might fail at creating content that your customers care about.

If your content resonates well with your customers or you helped them understand what to buy, they’re likely to purchase from you.

Using data to segment your target audience

One way to can create the right content that reaches your customers is by collecting demographic data. Web analytics and social media sites are a reliable source of audience data. They often provide customer insights such as audience demographics, interests, education, income, and so on.

Here’s an example of how you can use Google Analytics to collect audience data to plan topics and create content that suits their interests.

To obtain these sets of data, go to Audience » Interests » Overview. In that page, you will see the market segments of your site visitors. Under overview, take note of the affinity categories (that are grouped by interest) with a greater reach (higher percentage). These are topic categories that most of your audience are interested in and topics that you should be creating.

Google Analytics can help you identify your audiences’ interests

Social networks also offer similar data. For example, you can get demographic information on your Facebook fans via Facebook Page Insights.

Facebook insights allows you to understand the
demographic of your audience such as age and gender

From these data, you can move on to categorise your audience into broader categories and create customer personas. Customer personas are extremely useful to help you identify the needs and wants of your customer. Knowing who your customer is will also will help you craft the right message that speaks to them directly, thus humanizing your marketing communication.

3.     Streamline Content Process

Once you’re done with the first two steps, you may begin planning your content production. This is where you will streamline your content marketing efforts to produce fast and efficient content.

Start your plan by defining the buyer’s journey. In most cases, you can base your strategy around these funnels: top of the funnel, middle of the funnel, and bottom of the funnel.

The first one is the awareness stage, where people seek answers to their questions through research. The middle funnel is known as the evaluation stage, where people conduct extensive research on whether your product or service is a perfect fit for them. Lastly, the bottom funnel or purchase stage is where people figure out what it would take to become your customer.

You should take these funnels into account when creating content. There should be content pieces (i.e. product guides, blogs, social posts, research studies, etc.) specifically designed for each stage of the funnel.

Next, you must plan an editorial calendar. Brainstorm content topics with your team and assign writing and editorial tasks to your key team members.

It’s ideal to keep all your content ideas in a spreadsheet. However, spreadsheets have their downside. They lack automation and commenting functionality. If you want to see everything in place and avoid missing deadlines, you can opt for content calendar tools such as Google Calendar, Kanban Flow, Trello, Contently, and more.

4.     Distribute Content Effectively

Content marketing isn’t only about developing high-quality content for your target audience. It also deals with the process of promoting and distributing your content through different channels.

If you fail to distribute your content effectively, it would be impossible to reach the widest audience possible. You’re also likely to fail your ROI targets such as driving traffic to your website, attracting new prospects and customers, gain authority, and more.

2 Common ways to distribute content.

1. Building an email list.

It’s important to have a mailing list because reaching out to people via email is 40 times more effective at acquiring new customers than Facebook or Twitter.

But how do you build an email list? Here are a few tips on how to encourage visitors to subscribe to your email list:

  • Include CTA buttons on every landing page on your website
  • Add pop-up images or slider on all your landing pages
  • Send out pop-up surveys while visitors are browsing
  • Add email captures at the end of your blog posts
  • Re-engage contacts inactive subscribers

To learn more about creating a mailing list for your business, click here.

Once you created your email list, you may proceed with content distribution. You can create a paid subscription model for premium content, send weekly newsletters and exclusive content (i.e. How-to videos, invitation, etc.), offer exclusive coupons or discounts, and more.

This will help you engage and connect with potential and existing customers at a lower cost (compared to paid ads to boost sales). Due to its greater outreach, conversion rates are also likely to improve.

2. Social media is another powerful platform for distributing content.

Globally, around 3.8 billion people use social networks including Instagram, Twitter, Pinterest, Facebook, and LinkedIn. This means you should establish your presence on at least some of these channels in order to attract a greater pool of customers.

Here are some tips to curate content for your social media accounts:

  • Repurpose and curate your own content
  • Be consistent with your updates
  • Share your blog articles and other content on social media
  • Post engaging visual content such as videos, infographics, slide presentations, and more
  • Create content based on the latest trends or news and share it across your social networks (increasing “shareability”)
  • Create dynamic content or dynamic paid social media ads

5.     Optimise Content for SEO

Content marketing and search engine optimization (SEO) are intertwined. The two might be different in concept but they are an essential combination for content marketing to generate results.

While the former focuses on creating and distributing content for a targeted audience, the latter helps to make your content visible in search engines. This combination is also known as SEO optimised content which will result in 2 main benefits for your business.

First, it will help your site rank higher on Google.

Quality content is what engages your target audience. As more readers pick up your content and shares it with their network, it creates greater engagement and traffic to your site.

With more engagement and clicks on your content, Google recognises your site to be relevant and valuable to users. That is because Google thinks online users are searching and liking your content, therefore prioritizing your page over others. Consequently, Google rewards your page with a higher position in their search results page (SERP).

After building a strong web presence with a higher site ranking, you will start to attract more targeted traffic and increase your customer base.

Over time, your brand can establish a strong brand presence online and become a reputable source of information when users search for content you posted about.

Secondly, SEO-optimised content like landing pages can prompt higher conversions.

SEO optimization is important to decrease loading speed of a page in order to provide a pleasant user experience for your audience.

When your webpages load fast, are easy to navigate, and optimized for desktop and mobile, site visitors may stay for a while and continue browsing for a longer time. In this case, you have a better chance of holding their attention and turning them into paying customers.

Optimizing content for SEO requires both the technical and content writing skills to ensure you enhance the effectiveness of your content for the search engines.

Search engine optimization typically involves the following procedures:

  • Perform keyword research
  • Write content based on keywords
  • Optimize content for main keywords
  • Build backlinks
  • Update links and keywords
  • Analyse rankings and traffic

To bring in more traffic to your website and achieve better results, hire a competent SEO specialist or SEO agency. SEO experts can help you to facilitate web results and monitor your campaigns.

The Takeaway

It will require some time before your content marketing strategy takes effect.

Nevertheless, you should still make your content marketing strategy the heart of your marketing initiatives. It’s crucial for building your brand identity and winning the confidence of your target audience.

Whether you’re new to building a content marketing strategy or you’ve been using the same approach for a while, it’s important to constantly revise your strategy to ensure it stays up-to-date, innovative, and engaging for your customers.

Make use of our 5 steps guide we’ve provided, and you’ll be able to develop a strategic approach to drive online visibility and growth for your business.

If you’d prefer an agency to help you manage your company’s content marketing, feel free to contact us.

If there’s one overused cliché in content marketing, it would be “Content is King.” As cliché as it sounds, this phrase speaks the truth because any kind of content (i.e. blog posts, infographics, videos, etc.) can help brands in endless ways.

Words and visuals, in particular, are powerful communication tools. They help to establish your brand identity, build a connection with your audiences, boost awareness of your brand, and generate qualified leads among other benefits.

This is why every company should make content an essential part of its marketing arsenal. Businesses should utilise content marketing to improve awareness, leads, and sales.

If your organisation hasn’t developed a solid content marketing strategy yet, now is the time to jump on the bandwagon.

Keep reading to learn more about content marketing and how to make high-quality content pieces that work for your business.

What Exactly Is Content Marketing

In its simplest definition, content marketing is all about using relevant and valuable content to attract and retain visitors, eventually turning them into paying customers.

It aims to capture the interest of audiences and solve their pain points by creating content that serves these goals.

This blog you’re reading right now is a form of content marketing. That online survey you answered, the email you opened and social media posts you liked is also another form of content marketing.

Other types of content marketing include:

  • case studies
  • infographics
  • webinars
  • podcasts
  • videos

Why Content Marketing Works

Content marketing works wonders because of 3 major reasons: it delivers value to audiences, builds trust over time, and attracts the right target audience for your brand.

Think of blog articles as an example. These content pieces are written for a certain group of audiences to address specific needs, pain points, and desires.

When the readers’ problems are addressed and solved through your articles, your blog site establishes an authority. Readers will keep coming back for more, thus allowing your brand to engage better leads and customers.

Still not convinced that content marketing works? Take a look at these content marketing statistics:

Content Marketing Examples to Inspire Your Next Campaign

You now know what content marketing is all about. You are aware on how it can help your marketing efforts. Let’s take a look at some successful examples that can inspire you into action!

Coca-Cola’s “Share a Coke” campaign

Coca-Cola company personalised its cans with 250 of the most common names and people around the world went crazy in search of a can bearing their name. The campaign was a major success because it appealed to human emotions, inspiring shared moments of happiness among friends and family.

In Australia alone, the soft drink manufacturer sold more than 250 million (that is 10 times of its population size!) bottles and cans within 3 months.

Coca-cola grew sales with share a coke campaign

Superdrug challenges beauty standards with the campaign: “Perceptions of Perfection Across Borders”

Superdrug Online Doctor is a website offering prescription and medical consultation services. The brand asked designers from 18 countries to retouch a woman’s photo according to their country’s beauty standard. The project aimed to better understand potentially, the unrealistic standards of beauty and to see how pressures on women’s bodies vary around the world.

The project turned out to be a success because of the body positivity message it left: there’s no such thing as the perfect body.  

These pictures quickly made headlines when they were first published and sparked lots of conversations online which boosted the brand awareness of Superdrug.

BuzzFeeds Tasty facebook page – Building a juggernaut with short video content

BuzzFeed’s instructional cooking arm, Tasty, is one of the biggest publishing brands on Facebook and it’s also the juggernaut behind the success of Buzzfeed’s video marketing.

Tasty successfully captured people’s interests by publishing recipes and other food-related content consistently. The brand also began the unique 60-second video format, making it popular on Facebook feeds.

In September 2016, Tasty’s main Facebook page was the third-biggest video account on Facebook with nearly 1.7 billion video views. Today, Tasty has grown into a multi-stream revenue model with over a 100 million followers, receiving an average of 300,000 views for each of its new video.

How to Create Content That Works for Your Brand

Remember, content is an essential piece of information. All the information presented in it can help you succeed at persuading and entertaining your readers. With that in mind, it is important to create a content marketing strategy that focuses on producing quality content.

There are 4 qualities to a great piece of content:

1. It Should Be ReadABLE

First things first, your content should be readable. It should be easy on the eyes.This means it should meet the following readability factors: font size, text and background colour, white space, and more.

You can’t expect your target audience to stay on your website if your content is written in tiny fonts. Troublesome colour combinations can also result in headaches, which can tune your readers out in the first few minutes of their site visit.

Also, white space should be your friend. Make sure the column width, vertical spaces between lines, and space around the images aren’t too tight for easier reading.

For content to be readable, it should also be easy to understand. Audience’s attention span keeps shortening over the years. That’s why you should convey your message simply to avoid alienating readers in the first few minutes or seconds.

Secondly, follow the KISS principle. Keep it short and simple. Steer clear of complex words and jargons to get your message across. It’s also ideal to reduce the length of your sentences.

While there’s no definitive rule on the ideal length of a paragraph, a great way to paragraph would be around ideas. Split your paragraphs into sections to make chunks of information easy to read.

2. It Should Be ShareABLE

The best content gets more eyeballs not only because it’s readable but also because it’s shareable. Oftentimes, content shareability depends on one significant factor: the topic itself.

If you want to get your content shared, come up with content ideas that resonate well with varied audience types. You can begin your topic research by looking into the following: emotions, trend, and identity.

Creating content that elicits emotions such as excitement, joy and awe can your make brand or campaign viral. Strike these positive chords to connect with your audiences emotionally and eventually attract more likes, clicks, or shares.

Finding trending topics and building upon them is another sure-fire way to make content shareable. Provide your target audience with content that speaks to their interests and this may help inspire discussion and connection among like-minded individuals.

Let’s say you’re targeting people who love to travel. This type of audience has various interests—destination, experience, food, and so on. You may write a blog article that features a list of vacation spots and activities in a specific location.

People are also more likely to share content on their social media profiles if they can relate to and see themselves in it. Try to understand what your target audience believes in and create a piece of content that affirms their points of view.

3. It Should Be ActionABLE

For a content marketing campaign to be effective, the content should not only spread information to a specific audience, but it should also prompt action and explain to the reader how they can achieve a certain objective. This is known as actionable content.

When creating actionable content, you must understand your prospect’s dilemmas or problems. You need to recognise these problems and provide answers, solutions or helpful advice.

So how do you actually create this kind of content?

First, you should focus on the ‘how-to’ element of your content. Instead of only presenting a list of ideas, explain how to execute them or guide readers on how to choose the right one.

Next, use visuals (i.e. images and videos) to explain your thoughts and ideas. The human brain is hardwired for visual content. Adding visual elements to your content will help your audiences process the information easily.

Also, actionable tips that are backed by real-life examples can convince your readers to take action. Include examples and statistics within sections of your posts to make your content trustworthy.

Lastly, use clear calls-to-action (CTAs). Keep them short and sweet but make sure you get the message across whilst evoking a sense of urgency.

4. It Should Be MemorABLE

Great content leaves your audience in awe. It lets readers hang on to your words or message not just for a moment, but for a long time.

Tapping into a single emotion such as happiness, sadness, anger or fear is one way to make content stick with your target audience. In a study conducted by Psychology Today, it was found that people respond to the emotional part of the ads than the text itself.

That is why tear-jerking and humorous campaigns tend to leave an impact on audiences. The strong emotions they convey help to engage, influence, and inspire people, making the campaign viral and memorable.

Apart from using emotional triggers, there’s another method to leave your audience awestruck- a cliff-hanger.

There are a few steps to create cliff-hanger content. First, begin with writing strong and magnetic headlines. Your headline should give readers a glimpse of your content’s purpose. Next, craft a promising introduction. Tell readers why they should care about your post and promise them a solution to their problems.

Then, leave them with a question that will make them reflect on how they can implement the knowledge you provided. The question should leave them wanting for more and clicking your call-to-action (CTA) button.

Back to You

Behind every successful brand, there are high-value content pieces designed to promote its business.

If you want to stand out or at least keep up with your competition, then develop content that’s readABLE, shareABLE, actionABLE, and memorABLE.

Fun fact: Those four words all end in ABLE. That means you have a bigger chance to achieve your goals if you’re able to create content that meets the above qualities.

Here at 2Stallions, we recognise the value of content marketing and uphold the above practices. If you need assistance with developing content that engages and sells, we would be happy to help. Learn more about our content marketing services here.

Digital Marketing Is Growing In Demand

Globally, people are choosing the internet as a way to access information, communicate and carry out daily tasks such as shopping and banking. With over half of the world’s population using the internet, it’s no surprise that companies are going digital to sell their products and services online where their consumers are found.

According to Forbes, 70% of companies in 2019 already have a digital transformation strategy in place or are working on one. 52% of marketers around the world also made digital transformation as their key focus for driving growth.

The rate of digital transformation is accelerated when the world is hit with COVID-19.

With the pandemic keeping people in their homes and driving internet usage online, we’re seeing the most rapid digital transformation in the history of the modern firm. Companies are scrambling to leverage digital to connect with customers and continue marketing their products online. As more firms turn online to sell, the demand for digital marketers to carry out online marketing also rise in tandem.

Digital marketing is likely an area of growth right now and a potential career path for many. Many companies may not be hiring right now, and you may be anxious about a job opportunity. Instead of worrying, focus on developing your skills and building your portfolio.

Don’t let the speed of digital marketing change outpace your ability to adapt and expand your skills. This is the time for you to brush up your digital marketing skills and make yourself a potential hire after the pandemic situation improves.

If you are a fresh graduate or someone looking to enter the digital marketing field, here are 3 ways we recommend for you to upskill yourself and learn more about digital marketing.

3 Ways To Learn Digital Marketing

1. Make Use Of Online Resources To Self-Learn

Google and Facebook offer free certified courses

A great way to get started is to use FREE online resources for learning.

Google’s Skillshop and Facebook’s Blueprint are popular platforms among aspiring digital marketers. Not only are they reputable and credible sources for learning, but they also offer a huge range of current and updated courses. Additionally, you can earn recognized certificates upon completion of the lessons!

Let us take a look at Google Skillshop. It offers important courses for their products such as Google Analytics and Google ads– all of which are essential tools used by digital marketing agencies and ad specialists today. Thus, it will be beneficial for you to learn how to use these Google products to their full potential and earn a Google product certification to showcase your expertise to future employers.

The lessons and content are also categorized according to their difficulty level, which will make learning easier for a beginner. One thing to note for Google Skillshop certification is that they typically last for 1 year, so you’ll have to recertify annually. Not to worry, Google Skillshop will send reminders for you to recertify before your certification expires.

Other than Google Skillshop and Facebook Blueprint, another favourite learning platform for marketers is HubSpot. You will find on their website, that HubSpot hosts a vast library of free training and online courses. The courses are taught by industry experts that are typically less than 4 hours long, which also makes learning easy and less time consuming for everyone.

General assembly is another well-known educational site, which is currently offering “Free Fridays”- a list of free courses meant for digital marketing beginners. Although these are not certifiable courses, they are nevertheless informative introductory courses for anyone looking to enter the field of digital marketing.

Take advantage of discounted digital marketing courses

Udemy, Click Academy Asia are also great alternatives. Click Academy Asia provides public and corporate training in the areas of digital marketing, media and advertising, as well as leadership skills and professional soft skills. A great course we recommend is Fast Track Digital Marketing (SG) that will be 95% subsidized for self-funded Singaporeans. It’s a course that will help you create a good overview of all digital marketing areas.

For a more detailed course into UI/UX design, you may take a look at Udemy that is currently offering a promotion for their web design courses.

2. Develop Hands-On Experience

Whether it’s running an Instagram page, writing articles or shooting videos, it’s important that you have practical skills beyond theoretical knowledge.

You might be an avid reader and have a passion for writing. Consider starting a blog and build a list of articles you’d love to share with readers online. You may refer to our guide on the ways you can improve your content marketing skills and get some of our copywriting tips. The more you write, the better you’ll be at content creation. 

If writing is not your strong suit, but you enjoy shooting and editing videos, you can work on improving your video marketing skill which is also an important skill needed for many businesses these days. It’s not necessary to have a professional camera.  Start with your smartphone and experiment with different frames and angles. The more you practice, the more familiar you will be with the art of videography.

As you start working on your projects, you’re also building your portfolio which will help showcase your best works to your future employer. This way, you’ll gain a competitive edge over other candidates who lacks a portfolio because you have actual projects to demonstrate your level of knowledge and skills. 

3. Find A Fitting Company And Learn On The Job

The best way to learn is still to get hands-on experience through an actual job. That is because it’s the chance for you to ask questions, work on real projects and measure the actual results of your work.

However, in times where we work from home, this might not be an option yet. But you should still use the opportunity now to improve your digital marketing skills. Build your portfolio and equip yourself with knowledge of the industry to make yourself more attractive as a potential hire.

After the pandemic situation improves and companies start hiring again, you will find yourself better prepared to land a job with a digital marketing agency.  If you’d like to explore a digital marketing career with us, take a look at our job openings!

Wrapping Up

When we talk about Digital Marketing, we refer to everything from copywriting to enhancing customer experience through better UI/UX design. There are many fields for you to become an expert in and many ways for you to do so. Make sure to check out the online learning platforms we recommended and get started on your digital marketing journey! Remember to follow our blog to stay up to date about all things Digital Marketing.      

If you’re interested in making a digital marketing campaign for yourself or need advice on digital marketing, contact us!

Increasing Global Digital Population

It is hard to imagine a world without the internet now.  

Billions of people are connected worldwide via the internet. From searching for information to shopping for groceries or banking, the internet has become an essential part of our day-to-day lives.

In the age of COVID-19 when thousands of people are going online for entertainment and more, it has caused total internet hits to surge at least 60% during this outbreak period.

As of April 2020, almost 4.57 billion people were active internet users. That is 59% of the global population

With more than half the world’s consumer going online, any business owner should also consider going digital. After all, marketing is about finding the right audience at the right place, and at the right time. To do so, you’ll need digital marketing.

If your company is new to digital marketing and wants to learn more about what a digital marketing agency does, here are some of the must-knows of digital marketing.

What Is Digital Marketing

Digital Marketing is all about using data to realize marketing objectives. It is the art of using consumer insights to formulate marketing strategies targeted at particular groups of customers online.

Digital marketers leverage digital channels such as search engines, social media, emails and websites to help their clients connect with existing and potential customers. They then proceed to collect data gathered from these digital channels (such as checking the number of impressions or likes on Instagram) and Google Analytics to plan their marketing strategy.

The advantage of using data to sell online is that it allows companies to make calculated marketing decisions. Knowing who to target and where to sell online gives digital marketers the ability to estimate budget spend for a certain set of Return Of Investment (ROI) goals.

Whether it’s inbound marketing or digital marketing for clients, common KPIs for digital marketers include increasing brand awareness, lead generations and conversions across different digital marketing channels.

What does a digital marketer do?

Digital marketers have different specializations, but they often work together as a team to make a campaign succeed with their ROIs. Some of the different departments include:

  • A design team to make the creative assets
  • A copywriting team to write the ads
  • A performance marketing team to create and manage paid ads

To give you a better understanding, you may refer to the diagram down. The chart shows you the various aspects influencing a website and or mobile app, plus the array of digital solutions a digital marketing agency could offer to improve those aspects.

For example, a Search Engine Optimization (SEO) Manager is responsible for overseeing the performance of websites and web pages. The manager optimizes websites by conducting regular website audits to identify technical issues to be fixed. He or she will also do regular keyword research to rank the site for certain keywords, so as to boost the position of a website (ranking) on Google’s search results page.

On the other hand, a content marketer is in charge of content marketing. He or she focuses on content development and content distribution. Examples of content creation include writing articles and electronic direct mails (EDMs) that represent a brand’s story to connect and engage with the target audience.

The content marketer often tracks web traffic using Google Analytics and also conducts keyword research in order to know the kind of content readers are looking for.

Performance marketers or advertisement specialists are also critical to many marketing campaigns.  These are the people responsible for social media marketing (social media ads) and also search engine marketing (Google’s display ads).

You may also have heard of pay per click or click-through rates. These are some of the metrics used by performance marketers who allocate and manage budgets meant for paid ads. Using data from Google such as quality score, they ensure that ads are paid at the lowest cost possible.

They also make sure that ads are shown to the right target audience to increase the likelihood of customers clicking on the ad and buying a product online (increasing conversions online).

Digital Marketing Is A Crucial Part Of Any Business Strategy Now

Digital marketing is more in demand than ever, especially in times of COVID-19 when everyone is shifting online. The outbreak has been a catalyst for change in consumer behaviour as well as marketing strategies.  Consumers and businesses alike are turning to the internet as countries are keeping people at home to minimize the spread of the virus.

The internet is now being used at a rate never experienced before and it’s believed that COVID-19 is accelerating the digital transformation of businesses rapidly. According to Forbes, 70% of companies now either have a digital transformation strategy in place or are working on one.  

It is also found that tech-enabled businesses are more resilient than those who are not. That is because digitized businesses can respond swiftly to unexpected changes in customer behaviour.

Companies with digital solutions can easily answer customers’ queries online, rearrange budget spend or switch their ads’ targeted audience. Growth strategies can also continue as these companies can refocus investments from offline to online, rather than to stop investing totally.

Amidst this period of uncertainty, only one thing is clear. Digital marketing is likely to be a critical part of any company’s business strategy in the future. It is also evident that digital marketing is crucial for any company to remain adaptable for any market situation. The firms that cannot adapt digitally are likely to be left behind.

Wrapping Up

Now that you have a better understanding of digital marketing, it is time for you to consider how your business can transform digitally too. If you’re interested in making a digital marketing campaign for yourself or need advice on digital marketing, contact us.

To stay updated about all things digital marketing, subscribe to our newsletter!

Back to School!

Daniel was invited to give a guest lecture to a group of communications students at Singapore Management University (SMU) on content marketing. During the lecture, Daniel shared his expertise on the importance of communications and brand storytelling.

Additionally, he shared the trends shaping the marketing industry and gave tips on what makes a compelling story in the eyes of clients and businesses.

He also highlighted that content marketing is an essential part of any marketing strategy. It is an affordable way to maximize their online visibility, create authority and build trust between a business and its customers.

The difference between advertising and content marketing

How content marketing works to create impact for businesses

Daniel went on to add that marketers have to understand consumers and craft content that engages their audience. Quality content helps a brand to introduce its products and services as a solution, to steer customers into the sales funnel.

When a brand successfully creates content that engages and value adds to their audience, the brand will encourage conversions. That is because the brand’s content over-delivered by providing useful information to educate their leads. This will help them stay informed to make a purchase decision better.

Furthermore, the benefit of creating content online is that a marketer can plan their content with keyword research and search engine optimization (SEO). Marketers can also measure the results of his or her content’s reach. From brainstorming and researching to knowing who has read your content, everything can be measured online. As such, content marketing is a necessary and critical strategy for any brand to connect with its audience and increase conversions.

If you would like to learn more about content marketing, click here.

Daniel sharing what makes os considered successful content marketing, and gave tips for content strategies that actually create impact for businesses.
Daniel and his engaged class of communications students at SMU

Bridging the gap between knowledge learned in the classroom and the real world

After sharing the blueprint for a successful content strategy, Daniel led a Q&A session with the students. Mark Chong, Associate Professor of Corporate Communication (Practice) teaching the class, went on to emphasize the value of what Daniel had shared with the class. He stated that the insights given by Daniel during the class will help to bridge the gap between the knowledge learned in the class and the workings of the real world.

We are glad to have helped the students learn some tips and tricks of effective content marketing. At 2Stallions, one of our core values is to learn continuously and we are heartened to see this spirit in a class of young aspiring students as well.

Kudos to the participative students that contributed to an interactive discussion during the lecture!

Daniel answers questions about content marketing.
Daniel ends the lecture with a Q&A session and calls for interns

The lecture ended off with a call for interns with 2Stallions Digital Marketing Agency.

If you’re currently an undergraduate and looking for an internship opportunity this summer, you may write in to our HR team here with your resume and internship availability period. 

Planning to hire a content marketing agency to manage your company’s content? Whether you need landing pages, blog posts, infographics or other types of content, it’s important to find the right fit.

Do you think all content marketing agencies are the same? We’d like to tell you different—every content agency develops and executes on campaigns differently. Each agency also has a unique team that brings a diverse mix of knowledge, skills, and creativity to the table.

There are two things to consider when searching for the “best fit” agency—the nature of your business and the kind of content an agency can produce. Overlooking these runs the risk of failing to add value to your brand.

Before we share tips for selecting the right content marketing agency, let’s first discuss what the role of content marketing agencies should be.

What Does a Content Marketing Agency Do

The name itself is self-explanatory – “an agency that creates content”. However, its goal isn’t just limited to content creation. It should, through its expertise, help your business to leverage the content to establish your online presence.

Content pieces (i.e. blog articles, videos, landing pages, social media posts, etc.) may help spread a positive brand image across the Internet for your business.

A content marketing agency should also work on marketing initiatives for the created content to help your business achieve the following:

  • Generate traffic
  • Attract new leads
  • Keep customers engaged
  • Increase conversion rates
  • Track and monitor progress
  • Update the content strategy

So now that you’re aware of the role of a content marketing agency, let’s tackle something more interesting. Below are four tips on finding a content marketing firm that best matches your specific needs.

How to Choose a Content Marketing Agency

1. Examine Their Strategy

Content marketing needs to be planned and strategized. With an effective strategic direction in place, your business will gain more clicks, follows, and other profitable customer actions

According to CMI, 72% of B2B marketers said that content marketing strategy is a critical factor in content marketing success. The respondents with a documented strategy report more successful campaigns than those with a verbal strategy only, or no strategy at all.

Source: CMI

When looking for an agency, ensure that they can develop a specific strategy that meets your business’ needs and goals. During a pitch, you can request for a general content strategy for your industry and analyse their response.

Examine the proposed content marketing strategy and check if it addresses the following questions:

Who are your target customers and what content types best suit them?

The strategy should take a stab at defining your target audience, customer touchpoints and the content types needed to reach them.

What goals can you achieve using content marketing?

An agency should identify the goals that your business can attain through their content marketing strategy. Typical goals include increased website traffic, more leads, greater social media engagement, and so on.

How content marketing-related processes are streamlined?

The content marketing pitch should discuss who will be producing and managing your content. It should also present the tools needed and give an overview of the workflow and processes if you were to work together.

See: 3 Ways to Self-Learn Content Marketing  

2. Assess Their Team 

Great things in business are never done by a person; they’re done by a team of people. This popular Steve Jobs quote may come in handy when doing an agency search.

You should spend some time chatting with the agency’s team members to check whether there’s rapport. Doing this will also let you know if they have the needed expertise to achieve your goals.

For example, if you want to increase website traffic via search engines, social media and email marketing, the content marketing agency should have staff who specialise in those platforms with proven past results.

You can’t expect a content writer to develop SEO-optimized content if he or she lacks knowledge about key SEO requirements. That’s like asking a pastry chef to prepare the main course in a restaurant—it’s possible but the results aren’t guaranteed.

Besides focusing on achieving your goals, it’s also nice to work with professionals who can market your content without making a cultural faux pas.

Remember the Pepsi advertisement that featured Kendall Jenner? Pepsi wanted to project a global message of unity, peace, and understanding. Unfortunately, many people were offended by the video and viewed the brand frivolous because of how they painted protests in today’s political climate.

Your content marketing agency should anticipate any sort of misinterpretation during the ideation process.

The Pepsi commercial mishap also proves the need for a content team with different opinions, cultures, and beliefs. The more diverse a team is, the greater the chance to spot probable misconceptions and complete tasks efficiently.

content-marketingSouce: CoSchedule

3. Measure Results 

Without proper tracking, it’s hard to determine whether your content marketing efforts are working. You would not be able to analyse whether your different content supports your overall marketing and business goals.

This is where you should consider the ability of content marketing agencies to measure, interpret and analyse your content performance. A good content marketing agency should have analysts and the right tools on hand to perform such activities.

During your assessment, ask how they would measure your content performance and work towards aligning with and achieving your goals. They should be able to provide you with an effective measurement plan with metrics that help gauge your goals.

This chart from CMI’s Vice President of Marketing, Cathy McPhillips, can serve as your reference:

Source: CMI

Typically, content marketing agencies utilise measurement tools like Google Analytics to track, analyse, and report on performance. Examples of such reports are Site Content reports. This report lets you look at your website’s traffic and further segment it to determine which source the traffic came from.

Behaviour > Site Content > All Pages report

4. Know Who You Are Working With 

It’s important to know who you will be working with before entering into any new business relationship. Evaluate first the agency’s reputation and the work they do to ensure a fruitful partnership.

Ideally, it should be free of ethical or legal problems, have relevant industry experience, and most importantly—have a roster of happy and satisfied clients.

It also helps to look at their website. As a content marketing expert, their website should be filled with timely, helpful and excellent content. They should practice what they preach and use content marketing to market their own agency’s services.

While browsing through their website, check for past clients vouching for their work. Positive client testimonials are proof that the agency and/or their services offer great value. If they don’t have any public testimonials, ask them if they can provide you with a pitch deck consisting of their present and past clients.

Lastly, have a conversation with them. An in-person or virtual video meeting will make it easier for you to gauge their transparency and confidence. Ask them questions such as “Who will handle the campaigns?”, “How often would the status meetings be held?” and so on.

Content marketing experts should be able to respond to your queries and enlighten you on their work procedures. They should brief you about how they research and plan out content, produce the content pieces, and monitor or analyse the performance.

Summing It Up 

Content marketing isn’t just a buzzword—it’s a tried and tested approach that can drive profitable customer actions. So if you want to drive content marketing success, tie-up with a content marketing agency that understands your needs and goals.

Whether it’s to drive more website traffic, capture the audience’s attention, increase brand engagement, or improve brand recall, 2Stallions can help you out. We will run an analysis of your website and develop a plan based on your existing analytics data and your desired outcomes.

Excited to get started? Request a quote today and be sure to tick on content marketing under the services of interest field.

Which company profile below piques your interest more?

Example 1:

“Hey, we’re Company A. We work to provide solutions to your issues. We have several high-profile projects coming up in the next few months. If you’d like to work with us, you can always give us a call!”

Example 2:

“Hey, we’re Company B! We’ve been part of the recent (high profile program you recognize) in conjunction with (company you’ve heard of). It is focused on improving the welfare of people from (community or area you know). Our recent case studies, (case 1) and (case 2), have been published in (publication you recognize). These projects have (results that you would value for your business). If you believe we can help your business with a solution, inquire with us. We’re here to help!”

Sometimes being short is not always sweet. Besides its length, Example 1 also lacks details. It is vague, using terms like “provide solutions,” “several high-profile projects,” and doesn’t attempt to build any rapport.

On the other hand, Example 2 is specific. Its description sends a “value-driven” message, with examples and results that you, as their audience, can relate to. To top it off, it shows a more personable approach compared to Example 1.

Brand personality is critical in digital marketing. In an increasingly information-saturated world, it helps your brand stand out. Your company profile – from your “About Us” page to your social network profiles – shares your personality with an audience, and it’s imperative that it resonates.

What makes a company profile boring?

In Example 1, any audience considering the company’s services may find it ineffective because it does not provide any detail that makes it appealing. Less ambiguous statements that are backed by data and are specific can improve it tremendously.

In fact, Example 1 committed almost every company profile-writing sin on this list because it was too brief. In a way, it doesn’t consider any interest of its audience, which just makes it plain boring.

The importance of company profiles for brand development

Your website is your virtual office in cyberspace, and your social media profiles are your online “outlets” representing your brand on their respective networks. Anything you say in these profiles reflects the image and values of your company.

A company profile should reinforce and proliferate your brand’s authority in your respective niche or industry through a well-developed story. It is therefore important to invest some time in creating a good one. Here’s how you can bank on your strengths without going overboard.

Five Ways To Create an Exciting Company Profile

1. Create Your Unique Tone Of Voice

Everyone knows this: black and white are boring when compared to the spectrum of colors on the color wheel. The same way a colorful website drives attention to elements you wish your audience to focus on, a ‘colorful’ company profile can really make your brand stand out and be noticed.

It is first important to develop the right tone of voice that resonates with your defined customer persona. More importantly, the tone of voice is something you must be comfortable with personifying to the world. The table below shares voice characteristics you may consider for yourself.

company-profile-characteristic

The right ‘color’ for your company profile can have an amazing inbound effect as it proliferates.

2. Keep It Simple

A company profile should not be too short, à la Example 1 above. At the same time, being overly verbose can be detrimental too.

Here is an example that comes across as tooting its own horn without caring for what a reader may be interested in:

“Hello there, we’re Company C!

“We have recently worked with Company A’s project in Africa. Handled by our personnel A, B, and C, each specializing in (expertise 1, 2, and 3), we’ve achieved stellar results in the project that made (variable 1, 2, and 3) each have a respective 230% increase while having only a 2% margin of error.”

On the surface, it seems like it has all the ingredients that might sell your company right. However, it is too lengthy and has lots of unnecessary details that borderlines on narcissistic. Your audiences want to know what you did, how you did it, and how it ended up with just enough details that are easily digestible in a few seconds.

In comparison, Example 2 is about the right length. Each sentence is focused on improving the understanding of the reader about their business. Specifics are kept to a minimum, enough to impress readers, but shies away from overloading them with percentages as listed above in Example 3.

The language utilized also needs to be simple enough that even an 11-year-old can understand it. It is important to ensure audiences outside your industry can easily understand your profile. This helps it to proliferate faster.

3. Tell a Story

linkedin coca-cola

People bond over stories. While discussing your company’s results with clients, your profile also needs to mesh its personality with a mission and purpose. Get readers to “be in your corner” when they read it. Humanize your profile to help your audience connect.

If pitching your profile online, via social media, for example, utilize the area provided for writing your “About Us” section. Try including the origin story of your brand and the values that make your company what it is. See Coca Cola’s LinkedIn profile, a network that allows more space to write a lengthier profile. On other social networks, try condensing it while maintaining the story.

Read the “Do’s and Don’ts of Writing Your Company Story” for more details.

4. Organize Your Narrative

As you may have guessed – there are many perspectives you can add to your company profile. We describe 3 different styles, each focusing on different things for their company narratives:

The Friendly Neighborhood Business: Small and medium businesses targeting their local communities benefit greatly from this type of narrative. The narrative focuses on the brand’s values when it comes to creating their products or providing their services.

For example, Riverside Foods’ narrative focuses on the founding family’s first food mart and their experience forging the standards they have in providing their quality products and services.

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The Professional and Clean-Cut Solution: Medium to larger businesses targeting other businesses use this particular narrative in their descriptions. It focuses on their processes and continuous development of practices to optimize their operations.

An example is Addiction Foods. It is a custom pet food manufacturer for dog food brands, writes in their ‘About’ page that they focus on reinventing and revolutionizing pet food formulation and production consistently for their clients.

The Doer:  All businesses of different scales can find this particular narrative style efficient in developing brand retention despite its objective and achievement-driven voice.

Henrik Plumbing from California uses a third-person narrative approach in their description. It details their specialization in residential, commercial, and industrial piping services. Further stress is placed on their efficient operations due to their 25 years of experience providing their services.

5. Test It Out

Before publishing your company description, have someone else read your profile. This isn’t just to spot editorial mistakes.

You can easily develop tunnel vision when writing descriptions. Another set of eyes helps to reveal areas to make it appeal even more.

The more people you share your profile with, the better. It’ll allow you, over time, to collate feedback and craft an even better company profile that has a greater impact on your business.

Wrapping Up

Company profiles tell people what your company can do, how it began, and what it can, and has, achieved. It’s something worth investing time in and crafting with care. Best of all, it’s easy to do!

We hope these five simple steps can ensure that your profile stands out from the rest and creates the right traction for your brand.

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